This Notice of Privacy Practices (“Notice”) applies to personal information collected, processed, or stored by Blueridge Restaurant Group, LLC online and at Blueridge Restaurant locations including Copper Canyon Grill and Glenwood’s Restaurants.
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
We collect information that you provide to us directly, including:
- Personal Information: When you make a reservation, place an order, sign up for our email newsletter, or contact us, we may collect details such as your name, email address, phone number, mailing address, and payment information.
- Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, device type, and browsing activity. This is typically collected through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process orders, reservations, and customer inquiries
- To send promotional materials, email newsletters, and special offers (if you have opted in)
- To improve our website and services based on user feedback and usage patterns
- To personalize your experience and deliver targeted advertising, where applicable
- To comply with legal requirements and protect our rights and the rights of others
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- With service providers: We may share your data with third-party vendors who assist in running our business (e.g., payment processors, website hosts, reservation and marketing partners).
- For legal reasons: We may disclose your information when required by law, to protect our rights, or in response to a legal request (such as a subpoena or court order).
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize your preferences, improve website functionality, and track usage patterns. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.
5. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving marketing communications from us.
- Withdraw consent for data collection, where applicable.
To exercise these rights, please contact us at marketing@brrgrestaurants.com or at (410) 997-3600.
7. Links to Third-Party Websites
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at marketing@brrgrestaurants.com